Please be aware deliveries may be delayed due to the Royal Mail strike

Terms & Conditions

Welcome to Apex Hair and Beauty. The terms and conditions apply to the use of this website. By accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.

If you have any questions relating to these terms and conditions, please contact our Customer Service team via email at We aim to respond to all enquiries within 72 hours. 

These terms and conditions will apply to all orders for products which are being delivered within the UK.

Description of Products

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are accurate at the time of when the relevant information was entered onto the system. At Apex Hair and Beauty we strive for perfection however, potential errors are possible.


Conditions – The terms and conditions including the Special Conditions.

Product – A product displayed for sale on the website.

Product Description – The descriptions pertaining to the particular products available on the websites.

Special Conditions – means the terms and conditions in relation to a particular product.

Users – The users of the website collectively.

Personal Information – The details provided by you on registration.

We/us – meaning Apex Inc Ltd, registered office Apex Hair And Beauty

PO Box 75270


N22 9LP

 Registered in England. Company registration number: 12093341.

Website – The website located at  or any subsequent URL which may replace it.

Cookies – Small text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer.

United Kingdom –England, Wales, Scotland, Northern Ireland and the Channel Islands.

You – A user of this website.

Limitation of liability

At Apex Hair and Beauty we will take full responsibility for foreseeable loss or damage of products caused by us.  We will not be liable for loss or damaged which is not foreseeable i.e products that are damaged outside of our handling. Loss or damage is foreseeable if either it is obvious that it will happen or if it was known that the damage was likely to happen.

Promotional Voucher Codes & Gifts

On occasion, we may make promotional voucher codes available for discounts, prize draws or free gifts. Please be aware that certain vouchers may be applied automatically during checkout according to basket criteria that you have fulfilled. Voucher codes may remain valid for the durations stated in our promotional materials, at the sole discretion of "this website" and may be discontinued at any time without prior notice. Customers may only redeem either one voucher code, or a single promotional gift, per order.

Our rights

We reserve the right to change these Terms and Conditions at any time. Changes will not apply to any orders that we have accepted prior to the changes of the terms and conditions made.

These Terms and Conditions govern our relationship with you, to prevent any issues regarding expectations.


Alternative Dispute Resolution

Alternative dispute resolution is a process whereby an independent body considers the facts of a dispute and seeks to resolve it, without having to go to court.


These Terms and Conditions shall be subject to English law. All claims or disputes arising in relation to or in connection with any contract (orders for products) under these Terms and Conditions shall be governed by English law. You may bring a claim to enforce your consumer rights in connection with these Terms and Conditions before the courts of your resident country, as laws in your country of residence may also apply to allow you certain levels of  consumer protection. In addition, you are also entitled to bring a claim before the Courts of England and Wales.

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